Privacy Policy

Last updated: October 7, 2026

This Privacy Policy explains how Kaizen ("Kaizen," "we," "us," or "our") collects, uses, shares, and protects information from visitors and research account holders. By using this website you acknowledge the practices described here.

1. Information We Collect

• Account and order information — name, email address, optional organization or institution, telephone number, billing and shipping addresses, order history, and communications with us.
• Research use agreement records — the agreement version accepted, the date and time of acceptance, IP address, and browser/user agent, recorded at registration and whenever updated terms are accepted.
• Payment information — billing and transaction details needed to process orders. Full card numbers are processed by third-party payment providers and are not stored on our servers.
• Technical information — IP address, browser type, device information, pages viewed, and session timestamps.
• Communication preferences — email subscription status and unsubscribe activity.

2. How We Use Information

• Create, authenticate, and secure research accounts;
• Verify age and research-use acknowledgements and keep agreement records;
• Process, verify, and fulfill orders, and send order, payment, and shipping communications;
• Provide Certificates of Analysis and research documentation;
• Detect fraud, unauthorized access, and non-research use;
• Send email updates where you have consented or as permitted by law;
• Comply with tax, accounting, regulatory, and legal obligations.

3. Cookies

We use cookies and similar technologies to keep you signed in, maintain your cart and checkout session, prevent fraud, and understand site performance. Disabling cookies may prevent login and checkout from working.

4. Sharing

We do not sell or rent personal information. We share information only with service providers needed to operate the business, including payment processors, shipping carriers, hosting and security providers, email platforms, analytics and fraud-prevention providers, and professional advisers, and with authorities where disclosure is legally required.

5. Retention

We keep personal information and agreement records as long as needed to provide services, maintain business and compliance records, resolve disputes, prevent fraud, and meet legal obligations.

6. Your Rights

Depending on your location, you may request access to, correction of, or deletion of your information (subject to retention obligations), withdraw consent for optional uses, and opt out of marketing email at any time. Send requests to support@kaizenpeptides.com. We may need to verify your identity.

7. Age Requirement

Research accounts are limited to persons 21 years of age or older. We do not knowingly collect information from minors. If you believe a minor has submitted information, contact support@kaizenpeptides.com.

8. Security

We use reasonable administrative, technical, and organizational safeguards, including encrypted connections and restricted administrative access. No system is completely secure; please protect your account credentials and tell us about any suspected unauthorized activity.

9. Third-Party Services

Third-party providers process information under their own privacy policies. We are not responsible for the practices of external websites.

10. Changes

We may update this Privacy Policy. The current version is always posted on this page with its "Last updated" date.

11. Contact

Privacy questions or requests: support@kaizenpeptides.com